OTTAWA SCHOOL OF ART CAMP WITHDRAWAL, REFUND, TRANSFER AND CANCELLATION POLICY

If for any reason, you wish to withdraw your child from a camp, you must email your request to the Registrar (program_officer@artottawa.ca), with the following in mind:

• WITHDRAWALS requested a minimum of 2 full weeks before the start date of the camp (received by the Friday) the student receives a full refund of the course fees, less a $25 administrative charge + HST. Please note, Memberships are non-refundable.

• WITHDRAWALS requested within 2 weeks of the start date of the camp (received by the Friday), the student receives a 50% refund (one-half) of the course fees, less a $25 administrative charge + HST.

• No refunds or credits will be provided for withdrawals requested within 1 week of the start date of the camp. Once the first day of camp has been delivered, whether attended or not; if a student has suffered an illness, a credit toward future courses may be negotiated at the discretion of the school when provided with a doctor’s note, less a $25 administrative charge + HST, as well as a charge for each session from the starting date of the camp to the student’s withdrawal date.

• TRANSFERS If for any reason or at any time, you wish to transfer from a camp for which you have registered to another camp, and your request can be accommodated; a $25 fee + HST will be charged.

Student withdrawal, refund, or transfer requests will not be processed by telephone. They are handled by email or in person, and may require a special form. Refunds are returned using the original form of payment. Please allow 7-10 business days for processing.

CAMP CANCELLATION

The Ottawa School of Art reserves the right to cancel any class due to insufficient enrollment or other unforeseen circumstances. If for any reason the Ottawa School of Art cancels a camp, every attempt will be made to identify an alternative camp that will be suitable to the student. If this is not possible, the course fee will be fully refunded, with no administrative charges applied. If, over the duration of a camp, a class is cancelled, the class portion of the course fee will be fully refunded, with no administration fee applied.

MEMBERSHIP REQUIREMENTS

Please note that as a not-for-profit organization, the Ottawa School of Art charges an annual membership fee of $30 (plus tax) for individual or family membership. The membership entitles you to attend classes at the school, take part in members’ exhibitions, sell artwork through the school store, rent studio space and facilities. Membership fees are not refundable, and remain valid for one year from date of purchase.

REGISTRATION POLICY

We urge you to register early, at least two weeks prior to commencement of the camp. Payment in full must be made at the time of registration; space will not be reserved without payment. The Ottawa School of Art accepts cash, cheque, VISA or MasterCard credit cards, INTERAC bank debit cards, or payment by e-transfer. A surcharge of 2.5% is applied to all credit card transactions. There is a $25 + HST administration charge on all NSF cheques.